Privacy & Cookie Policy

Privacy

Guaranteed Confidentiality
The confidentiality of our customers is a top priority at Bio Herbs Direct. Under no circumstances will any of your personal information be shared, sold or given out to a third party.

What information we collect and how it is used?
The following is required to process all orders: delivery address, invoice address, payment information and e-mail address (to receive order confirmation). We use the information you provide to respond to your requests, customise your future shopping experience, improve our site and functionality, and communicate with you.

Can I remove myself from your e-mail list?
Yes, you can unsubscribe from any of our e-newsletters directly in the footer of the e-mails or you can manage your preferences under My Account.

Secure Storage

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store your personal information on computer systems located in limited access, secured facilities. Bioherbsdirect.co.uk employees are trained and kept up-to-date on our security procedures. Bio Herbs Direct takes reasonable and appropriate steps to protect your personal information from unauthorized disclosure or access.

My Account

If you opted to register with us, you established a password for your account, in which case your online account information will be protected by your password. We suggest that you do not share or disclose your password to anyone. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account and password. We suggest creating challenging passwords such as those with alphanumeric combinations.